Privacy Policy for A-Ride

Effective Date: 1 May 2026

At A-Ride, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our e-hailing rider app.

1. Information We Collect

We may collect the following types of information when you use our app:

- **Personal Information**: Name, phone number, email address, and payment details.

- **Location Data**: To provide ride services, we collect GPS location data to identify your pick-up and drop-off locations.

- **Ride History**: Information about your ride requests, completed rides, and preferences.

- **Device Information**: We may collect details about your device, including its operating system, device type, and app usage data.

2. How We Use Your Information

We use the information collected for the following purposes:

- **To provide our services**: Facilitate ride bookings, calculate fares, and optimize routes.

- **Communication**: To send ride updates, promotional offers, and other important notifications.

- **Payment Processing**: To complete transactions and provide you with receipts.

- **Customer Support**: To address inquiries, resolve issues, and improve our service.

- **Analytics**: To analyze app usage and improve functionality and performance.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

- **Service Providers**: Third-party partners who help us operate the app, such as payment processors and hosting services.

- **Legal Compliance**: If required by law or to protect our rights, we may share your information with authorities.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.

5. Your Choices

- **Opt-Out**: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or adjusting your notification settings.

- **Location Services**: You can disable location services at any time, but this may impact the functionality of the app.

6. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of the page. We encourage you to review this policy periodically.